Using Data Sources to Lookup Data

The Basics - Covered

List of Data

Board of Icons

Details Screen

FORMAT-NUM

Frequently Asked Questions

Receive your Form Data by Email

Connector

Where to Start

Templates

More Data Types

Minimum Requirements

Modifying an Existing Form Design

Using Your Form on Mobile Devices

Countless Uses

Data Source

CONCAT

SUBSTR

STRING-LENGTH

JOIN (STRING)

Creating your First Form

MIN (REPEAT)

STRING

NUMBER

MAX (REPEAT)

JOIN (REPEAT)

DATE

BOOLEAN-FROM-STRING

FORMAT-DATE

SELECTED

FormsFly Best Practices

GREATER THAN OR EQUAL

COUNT-SELECTED

LESS THAN

SUBTRACT

MULTIPLY

LESS THAN OR EQUAL

ROUND

Saving and Publishing Your Form

SUM (REPEAT)

COUNT (REPEAT)

Filter what users see on the app and platform

TRUE

FALSE

REGEX

EQUAL TO

COALESCE

Generating an Android Bug Report

TODAY

The App is Crashing

Finding the App Version Number

How to Synchronise the FormsFly app

Folders Overview

Connections

Screens

Files & Docs

Repeat Group

Subscription Types

Platform Sync Connector

Forms, Docs aren't on my device anymore?

How to Control Size or Resolution of Images in Forms

Viewing the Completed Form Data

Web Forms (Add-On)

Testing Your Screen Designs (TEST Mode)

Quick Sync - Testing Screen Designs

Edge Users

Autumn '23 

Spring '23

What's New

Adding an SPF Record

Feature Showcase

Unleash the Potential

ORGMETA

USERFIRSTNAME

USERMETA

USERLASTNAME

USEREXTERNALID

APPVERSION

SCREENVERSION

SCREENDATE

COUNTER

USEREMAIL

GLOBALVAL

UTCNOW

DEVICENAME

DEVICEOS

DEVICEOSVERSION

USERINGROUP

ORGNAME

Saving Entry Values For Reuse / Defaulting (Global Values)

Cascading Choices (Parent-Child)

About FormsFly

Getting Started

Next Steps

Further Topics

Form Tips and Tricks

Reference

Definitions

Troubleshooting

Security

Functions

Choices

Contextual

Data Conversion

Logic

Maths

Repeatable Groups/Tables

Text/String

System Values

Date/Time

Lists/Set of Values

Data Sources

Location

<hr><h3>In this article</h3><ul><li><a href="https://help.formsfly.com/en/article/minimum-requirements#choosing-a-supportable-device">Choosing a Supportable Device</a></li><li><a href="https://help.formsfly.com/en/article/minimum-requirements#android-devices">Android Devices</a></li><li><a href="https://help.formsfly.com/en/article/minimum-requirements#apple-ios-devices">Apple iOS Devices</a></li><li><a href="https://help.formsfly.com/en/article/minimum-requirements#microsoft-windows-devices">Microsoft Windows Devices</a></li></ul><hr><h2>Choosing a Supportable Device</h2><h3>Device Age</h3><p>A key factor is the age of your device. Simply put, the older the device, the less likely it will be compatible with a recent enough operating system version or have sufficient processing power and memory to run the app.</p><p>For this reason, we do not officially support devices manufactured more than 3 years ago.</p><p>It’s possible that an older device might run the app, but it is likely that an app version update will cause issues in the future.</p><h3>Processor and Memory</h3><p>Also important is device processing power and onboard memory.&nbsp; As a rule of thumb, devices costing less than £200 generally have slower processors, poor quality GPS chips (if any), and limited amounts of memory.</p><p>An underpowered device can suffer regular app crashes and slow performance of the app due to its insufficient hardware.</p><p>We cannot support devices that are clearly not powerful enough to run the FormsFly app.</p><p>You should also consider the device operating system you use.&nbsp; This will vary depending on whether you use iOS (Apple), Android or Windows.</p><hr><h2>Android Devices</h2><h3>Android Operating System Versions</h3><p>We aim to support Android operating system versions officially released by Google within the last 4 years.</p><p>See&nbsp;<a href="https://en.wikipedia.org/wiki/Android_version_history">this list of Android versions and release dates</a> to compare against your device’s Android version.</p><p>Unfortunately, Android versions are unevenly adopted by manufacturers.</p><p>We attempt to provide maximum backward compatibility as far as possible when we develop Android app changes.&nbsp; However, this consideration is a best-efforts approach, and not a guarantee.</p><p>Our Android development decisions are ultimately driven by the official support window above.</p><p>As such, when considering a device purchase, you should&nbsp;always aim for devices running the highest Android version possible.</p><h3>Android Device Support</h3><p>Devices must have the Google Play Store installed, and the app should be installed via the Google Play Store to ensure access to updates.&nbsp; While you can choose to “side-load” the Android app on most Android devices, we require Google Play Services to be present on the device.</p><p>Our apps have been confirmed as working on many different device models and manufacturers.&nbsp; Officially though, our internal tests are focused on compatibility with key manufacturers such as Samsung, HTC, LG, Asus, Sony and Motorola.</p><p>We require a minimum of 3Gb device RAM with more RAM being better.</p><p>We address device-specific issues as these are reported to our support team and aim to fix reported compatibility issues whenever possible.&nbsp;&nbsp;Due to manufacturer-specific modifications of Android, and general fragmentation of the Android ecosystem, we cannot guarantee that our app will run on every Android device.</p><p>Before any large/bulk device purchase, we strongly recommend that you fully test the app on the target device first to ensure compatibility.</p><hr><h2>Apple iOS Devices</h2><h3>iOS Versions</h3><p><span style="color:initial;">We officially support Apple iPhones and iPads running&nbsp;</span>a maximum of one <u>major</u> iOS version backwards from the latest public release<span style="color:initial;">.</span></p><p>So if the latest iOS version is iOS 12, then we would support devices running iOS 12 and iOS 11.</p><p>It is possible that devices on older iOS versions will run the app, but these scenarios are not officially supported and the devices in question should be upgraded.</p><p>Note that Apple releases new major versions of iOS every year around September, so our backwards compatibility support follows the same annual pattern.</p><hr><h2>Microsoft Windows Devices</h2><h3>Windows Support</h3><p>We officially support Windows 7 SP1, 8 and 10 on PCs and tablets that run Intel or AMD x86 processors.</p><p>This covers Microsoft’s Surface Pro and equivalent mobile devices, as well as regular desktop computers.</p><p>We also require .NET Framework 4.7.2 or higher to be installed on your device in order to run the app. &nbsp;If you have installed Microsoft’s recommended Windows Updates, then you probably already have this installed.</p><p>GPS/location functionality is provided using Windows Location services, which is must be enabled in order for the app to access these services.</p><p>If GPS accuracy is important to your needs, then we strongly recommend using Windows devices with onboard GPS chips to receive accurate location regardless of network connectivity. &nbsp;Windows 10 devices are also best in terms of ensuring compatibility.</p><p>For devices without an onboard GPS chip, Windows will use network information such as IP addresses to determine an approximate user location (usually only accurate to around 25 kilometres).</p><figure class="table"><table style="background-color:rgb(249, 249, 249);"><tbody><tr><td><strong>NOTE: </strong>The GPS chip on a tethered/hot-spot phone is NOT used since the chip is in a completely separate device. Similarly, an externally attached GPS receiver is not guaranteed to work, since there could be any number of Windows compatibility or driver issues involved beyond our control.</td></tr></tbody></table></figure><p>Hence our advice on using devices with integrated/onboard GPS if location accuracy is required.</p>

<hr><h3>Tasks</h3><p>If using a Form from a sent Task, any existing forms sent previously to a new form version or Template, would not reflect the changes.<br>In this case, the old Task would need to be cancelled and a new Task sent to the device. Whether this Task was sent from the Platform or via the API system like a Widget.</p><hr><h3>Syncing</h3><p>After a new version or template has been published or uploaded and any new task has been sent, the sync needs to be done on the device.<br><a href="https://i0.wp.com/support.formsfly.co.uk/wp-content/uploads/2015/09/cog.png?ssl=1"><img src="https://i0.wp.com/support.formsfly.co.uk/wp-content/uploads/2015/09/cog.png?resize=67%2C70&amp;ssl=1" alt="cog"></a></p><p>Click the cog in the top right of the app screen.</p><p><img class="image_resized" style="width:44.46%;" src="https://cdn-assets.productfruits.com/dfaca6a1-dbde-4a1f-9adb-4e12ee79a5e4"></p><p>Then click on “Check For Updates” part way&nbsp;down the page.</p><p>&nbsp;<img class="image_resized" style="width:44.34%;" src="https://cdn-assets.productfruits.com/d71567b0-f13c-4d6a-bb43-17ee346271ab"></p><p>You will then see the Updates Progress.</p><p><img class="image_resized" style="width:44.73%;" src="https://cdn-assets.productfruits.com/3be8fbae-7d6a-4425-9e2a-c640c55ccfcf"></p><p>If the update lasts only a second, it is possible the device isn’t connected to a data network like 5g or WiFi at that moment so click the Update button&nbsp;again until the Progress popup lasts for&nbsp;a few seconds. There should be a notification icon appear to indicate the device is syncing.</p><p>If you are running the app in Windows, you will see the notification that Sync Complete in the bottom right hand corner of your screen.</p><p><img class="image_resized" style="width:44.75%;" src="https://cdn-assets.productfruits.com/41d97b4f-daf1-4612-9161-434529d2aa4d"></p><p>&nbsp;</p>

FormsFly Website

Was this article helpful?

You recently requested to reset your password for your account. Use the button below to reset it. This password reset is only valid for the next 24 hours.

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

Please check your email for instructions to reset your password.

Check your email

Enter your email address and we will send you instructions to reset your password.

Please enter a new password below.

Set your password