---
title: "When to Use Camera in Basic Mode (Android only)"
url: "https://help.formsfly.com/en/article/when-to-use-camera-in-basic-mode-android-only"
language: "en"
last_updated: "2025-07-08T14:51:56.732Z"
---

# When to Use Camera in Basic Mode (Android only)

On some lower-end Android devices, the app may crash due to low memory when using the native phone camera.

* * *

If the app crashes and you are having trouble with the camera, we recommend enabling “**Use Camera in Basic Mode**” on the App’s Settings.

![](https://cdn-assets.productfruits.com/50db9b58-aef6-4095-8645-4a2206594508)

When enabled, this setting helps alleviate the issue of sporadic app crashes by optimizing the phone’s memory management when using the camera, resulting in a more stable, consistent user experience.

| Please note that your image quality will be reduced in order to reduce the app’s RAM usage, thereby minimizing app crashes. |
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